This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Teragear GmbH collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Teragear GmbH with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Submit an order, contact us via Email or the Contact Us form.
How will we use your data?
Teragear GmbH collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
When Teragear GmbH processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Teragear GmbH stores your data mainly within the European Economic Area (EEA), with the exceptions explained in the following.
Note on data transfer to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there.
We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that U.S. authorities (e.g. intelligence services) may process, evaluate and use your data located on U.S. servers for monitoring purposes, evaluate it and store it permanently. We have no influence on these processing activities.
How long do we store your data?
Unless a more specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.
Marketing
Teragear GmbH would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Teragear GmbH from contacting you for marketing purposes.
What are your data protection rights?
Teragear GmbH would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Teragear GmbH for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Teragear GmbH correct any information you believe is inaccurate. You also have the right to request Teragear GmbH to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Teragear GmbH erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Teragear GmbH restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Teragear GmbH’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Teragear GmbH transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Or write to us: Teragear GmbH, Seboldstrasse 22, 76227 Karlsruhe, Germany
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Teragear GmbH uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Teragear GmbH uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Teragear GmbH website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Teragear GmbH keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 August 2025.
How to contact us
If you have any questions about Teragear GmbH’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Teragear GmbH has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: poststelle@lfdi.bwl.de
Address:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart
Germany